I found Tracey and Brian through a similar listing in my area that had sold for way above comps. I was immediately impressed with their responsiveness and attention to detail. We listed shortly after making contact, and Tracey did an amazing job staging and had a pro photographer take great pictures. They chose a smart pricing strategy and guided us through a very exciting multiple-offer situation. My expectations were exceeded at every turn, and when we choose to purchase another home, I know I will call them again.
As I was trying to think of what I would say about working with Tracey and Brian, 3 words kept entering my mind; personable, responsive, and experienced. Working with them to sell our home was such a pleasure. I truly appreciated Tracey's honesty and professionalism. Anytime I had a concern or question, she was quick to respond. Due to her honest appraisal and assessment of our home, we had multiple offers with only 2 days being on the market. We are so grateful for all that she and Brian both did to assist us in this process. We highly recommend them.
We could not be more pleased with our experience with Tracey and Brian. Every step of the process of selling our house and buying a new home was handled with the utmost expediency and professionalism. As any difficulty arose (as they always do when buying and selling a home) they were on top of it and handled issues before we could even ask for their help. They produced beautiful marketing materials with professional photography that showcased home we were selling better than we could have imagined. We sold our home for a price that exceeded our expectations. And they worked hard to help us find a new home which met our very specific criteria. Because of corporate transfers over the years we have moved often and have bought and sold many houses. We have never experienced the incredible level of service from anyone that matched that of Tracey and Brian Shuey. We have and will continue to refer them to friends and neighbors.
The Shuey's are premiere agents. We had a lofty goal for the sale of our house and they attracted a buyer who surpassed our goal by $20k. We were so happy w/ their professionalism, knowledge and support. We can only say positive things about our experience of selling our house w/ Tracey and Brian Shuey representing us. We are happy to recommend them with high praises.
I had been looking for a house for about 9 months and had used other independent realtor as well as Redfin and during that time I was not able to find anything. Then I found Tracey and Brian and within two weeks I was able to find and purchase a house in North Plano and let me tell you that you won't find a better team of realtors in Tracey and Brian. Together they blew me away with how good they were in all areas. You may find other realtors who are good in one area (market/area knowledge) but you will then find that they are lacking in another (customer service or responsiveness). That is not the case with Brian and Tracey. Here are some of the highlights... The customer service was impeccable. They always called/texted me back right away (within 15 minutes). They knew the market and area extremely well and were able to guide me on location, market-value, prices, etc. Brian knows a ton about home repairs/inspection etc and can tell you in detail about the condition of a home (even things you may not see on the outside). Tracey is a great negotiator and is able to ensure that you include and negotiate many "gotchas" and things that most people forget to write in a contract. She also knows many of the other realtors and the that rapport helps when negotiating for house. They also worked with me at my comfort level, so whether you are looking for an expert to hold your hand throughout the process or if you are looking to do a lot of it on your own and just need someone to bounce ideas off of they will work at your pace while ensuring that you don't dig yourself a hole. That was one of the things I loved about working with them. When I needed some investigating/research they spent tons of time doing it and sending me the details (rather than pulling something down from a general google search as some realtors may do). By themselves either Tracey or Brian would rank up there with the best award-winning realtors but combined I think they are worlds better than anyone else bar none!
As first-time homebuyers, my husband and I weren't sure where to start. Thankfully, we were lucky enough to begin the process by choosing Tracey and Brian as our realtors. Though we didn't know exactly where we wanted to live or how much we wanted to spend, Tracey & Brian patiently guided us — meeting us to view countless houses all across the DFW area to help us find the perfect place to call home. Through it all, their kindness and upbeat personalities shined through, along with their expertise for spotting issues a first-time homebuyer might miss like foundation problems and energy efficiency. When all was said and done, we were able to close on a wonderful brand-new home at a price we could afford in a neighborhood we love, and have them to thank for it! We would definitely recommend them to any of our friends looking to buy or sell a home!